Let’s Plan Your Event!
ALL RENTALS INCLUDE:
Delivery, set up, tear down
Safety Rules Sign
Shoe bin
your choice of grass, burlap, black, boho, or pink rug
Tarp, 100 ft extension cord, blower, stakes, sand bags
How to Book:
Please review our cancellation policy and terms of use below prior to completing our booking form
Complete the booking form below with your event information and submit!
We will review your information and send your event summary to confirm the details of your event with your invoice.
Make your 25% deposit to reserve your date & time!
You are booked!
You will receive your rental agreement/waiver to sign using adobe PDF
Your date/time is reserved once you complete your 25% deposit, and fully booked once you finalize payment 7 days prior to event.
Thank you so much for considering Candy Castle Co. for your next event! Here are some reasons you can trust us to celebrate with you:
Customer Service: We are reliable and work hard to ensure your event set up and styling are executed well. We are family-owned and pride ourself on service excellence. We will do our best to make sure everything is taken care of, booked appropriately, and communication is clear surrounding your event.
Delivery & Pick Up: We deliver for free within 30 miles of our warehouse (Lilburn, GA). Delivery fee of 1$ for each additional mile will be applied outside the boundary. We will coordinate the best time to ensure delivery/set up prior to your event.
Cleanliness : We clean & sanitize before & after each event to ensure it is clean, beautiful, and safe for use.
Terms of Use Summary:
Rain/Weather: The bounce house rental will be cancelled for inclement weather if you are unable to move the rental indoors. (We will make a decision typically 12-24 hours ahead of time depending on the time of your event). *We reserve the right to cancel if we feel there is any danger to our customers or staff due to weather. You will be able to reschedule your rental within one calendar year or receive reimbursement (deposit can be used toward any future rental). Inflatables must be deflated when winds reach 15mph without exception. Once inflatables are set up, there will be no refund or credit for inclement weather applied.
Cancellation Policy: Rentals can be cancelled up to 7 days prior to the event with a refund (25% deposit fee is non-refundable). Cancellations after this time will not be subject to a refund and will result in a credit to use for a future date within one calendar year from the date of original booking.
Bounce House Rules/ Security Deposit: No shoes, food, drinks, face paint, confetti, gender reveal powder, pens/markers/paint/etc allowed on the bounce house due to possibility for staining, ripping or additional damage. There is a $50 cleaning fee applied to each rental if returned with damage due to negligence of above rules. Each bounce house is inspected for damage beyond typical wear/tear from use (This is left up to the discretion of our team.)
What you’ll need: Enough space to set up your rental. We can set up on grass, turf, asphalt, concrete, pavers, or any indoor venue/home. We cannot set up on rocks, gravel, or dirt. Access to an outlet is required (within 100ft)